Shipping & Delivery
Here are a few things to consider while you wait for your order:
- We ship business weekdays, Monday - Friday, excluding national holidays.
- Shipping starts from the date you received the “Your Order Has Shipped!” email.
- Any estimate on shipping arrival does not include manufacturing time. If Chicane23 Products are out of stock, it takes approximately two weeks to manufacture a part.
- Chicane23 Heat Extracting Hoods now include Free Shipping! There is an added cost when shipping to a Residential address and this is set by the shipping company, not Chicane23.
- Some products have a Flat Rate cost for shipping that is either displayed as a Flate Rate during Checkout, or is built into the price of the product. We do not profit from shipping charges and a large percentage of the cost is a fixed cost that goes towards packaging that protects your hood, fender flares, spoiler etc. during transit.
Once you’ve clicked through to Secure Checkout, you can enter your delivery address and choose a shipping method. Shipping costs are then calculated and added to your subtotal at the bottom of the page. Any products that are not specified to be shipped at a Flate Rate either fall under the Free Shipping category, or shipping costs are calculated by weight via UPS Ground rates.
We rely on UPS delivery for all orders except those shipped at a Flate Rate and tracking is not always available. Products such as hoods, are shipped via freight as they are too large to ship via other methods. If your order is being sent by a trackable freight service, these details will be included on your orders page as well as on the shipping email we send you.
If you haven't received any tracking info or have questions about your order, please email us: firstname.lastname@example.org
For any technical issues related to shipping, accounts, products etc., please email: email@example.com